Data Protection

Krikya App Privacy Policy

Your privacy matters to us. This page explains exactly what personal data krikya app collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information. We've written this in plain language — no legal jargon, no vague promises.

Last updated: January 2025
At a Glance
  • We collect only what we need to run your account
  • We never sell your personal data to third parties
  • All payment data is encrypted end-to-end
  • You can request access to or deletion of your data
  • Cookies are used only for platform functionality
  • We comply with applicable data protection laws

How Krikya App Protects Your Data

Krikya app handles your personal information with care. Here are the six core principles that guide how we collect, store, and use your data.

Minimal Data Collection

Krikya app only collects the personal data that is strictly necessary to operate your account, process payments, and provide customer support. We do not collect data for the sake of it. If we don't need it, we don't ask for it.

End-to-End Encryption

Every page on krikya app is served over HTTPS with SSL encryption. Payment transactions via bKash, Nagad, and Rocket are processed through encrypted channels. Your financial data is never stored in plain text on our servers.

No Data Selling

Krikya app does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you. We use it to run your account — nothing else.

Limited Internal Access

Access to your personal data within krikya app is restricted to staff who genuinely need it to do their job — such as support agents handling your query or compliance staff verifying your identity. It is not accessible to all employees.

Your Rights, Respected

You have the right to access, correct, or request deletion of your personal data held by krikya app. Submit a request to our support team and we will respond within a reasonable timeframe — typically within 7 business days.

Data Retention Policy

Krikya app retains your personal data only for as long as your account is active or as required by applicable law. When your account is permanently closed, your data is securely deleted or anonymised within 90 days, except where legal obligations require longer retention.


1

Introduction

This Privacy Policy explains how krikya app collects, uses, stores, and protects the personal information of players who register and use the platform at krikya-app.club. Krikya app is committed to handling your data responsibly and transparently.

By creating an account on krikya app, you acknowledge that you have read and understood this Privacy Policy. This policy applies to all personal data collected through the krikya app website, mobile app, and any related services. It should be read alongside our Terms and Conditions and Responsible Gaming guidelines.

Scope of This Policy

This Privacy Policy applies to all users of krikya app, including registered players, visitors to the website, and anyone who contacts our support team. If you are accessing krikya app on behalf of another person, you confirm that you have their consent to share their information with us.

2

Data We Collect

Krikya app collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and from third-party payment processors when you make a deposit or withdrawal. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account settings
Financial Data Mobile wallet number (bKash, Nagad, Rocket), transaction history Payment processor, deposit/withdrawal records
Technical Data IP address, device type, browser, operating system Automatically via platform logs
Usage Data Games played, session duration, betting history Automatically via platform activity
Communications Data Support chat transcripts, email correspondence Customer support interactions

Krikya app does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3

How We Use Your Data

Krikya app uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. The main purposes for which krikya app processes your personal data are:

  • To create and manage your krikya app account, including verifying your identity and age.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To provide customer support and respond to your queries and complaints.
  • To detect and prevent fraud, money laundering, and other illegal activity on the platform.
  • To comply with legal and regulatory obligations applicable to krikya app.
  • To send you account-related notifications such as deposit confirmations and withdrawal updates.
  • To personalise your experience on krikya app, including game recommendations based on your activity.
  • To monitor gameplay patterns for responsible gaming purposes and to identify players who may need support.
  • To improve the krikya app platform through analysis of aggregated, anonymised usage data.
Marketing Communications

Krikya app may send you promotional messages about bonuses and offers via SMS or push notification. You can opt out of marketing communications at any time through your account settings or by contacting our support team. Opting out of marketing will not affect your ability to use the platform.

4

Data Sharing

Krikya app does not sell your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment processors: We share your mobile wallet number and transaction details with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Identity verification providers: Where KYC verification is required, we may share your identity documents with a third-party verification service. These providers are contractually bound to handle your data securely and confidentially.
  • Fraud prevention services: Krikya app may share technical data such as IP addresses and device identifiers with fraud detection services to protect the platform and its players.
  • Legal and regulatory authorities: Krikya app will disclose your personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law or a valid legal order.
  • Business transfers: In the event of a merger, acquisition, or sale of krikya app, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer in advance.
Third-Party Standards

All third parties with whom krikya app shares your data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.

5

Cookies and Tracking

Krikya app uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. Krikya app uses the following types of cookies:

  • Essential cookies: Required for the krikya app platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
  • Functional cookies: Remember your preferences such as language settings and display options to personalise your krikya app experience.
  • Analytics cookies: Help us understand how players use krikya app so we can improve the platform. Data collected by analytics cookies is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the krikya app platform. Krikya app does not use third-party advertising cookies or tracking pixels for external ad networks.

6

Data Security

Krikya app takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption on all pages and data transmissions across the krikya app platform.
  • Encrypted storage of sensitive data including passwords and payment information.
  • Role-based access controls limiting internal access to personal data on a need-to-know basis.
  • Regular security audits and penetration testing of the krikya app platform infrastructure.
  • Two-factor authentication options for player accounts to prevent unauthorised login.
  • Continuous monitoring for suspicious activity, including unusual login patterns and large withdrawal requests.

While krikya app takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

Report a Security Concern

If you believe your krikya app account has been compromised or you have identified a security vulnerability on our platform, contact our support team immediately at [email protected]. We take all security reports seriously and will investigate promptly.

7

Data Retention

Krikya app retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business purposes. The general retention periods applied by krikya app are as follows:

  • Account data: Retained for the duration of your account and for up to 5 years after account closure, as required for anti-money laundering compliance.
  • Transaction records: Retained for a minimum of 5 years from the date of the transaction in accordance with financial record-keeping requirements.
  • Support communications: Retained for up to 2 years from the date of the interaction.
  • Technical and usage data: Retained for up to 12 months, after which it is anonymised or deleted.
  • Marketing preferences: Retained until you withdraw consent or close your account.

When personal data is no longer required, krikya app securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8

Your Rights

As a krikya app player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your account details and the specific request.

Right of Access

Request a copy of all personal data krikya app holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data where there is no legal reason to retain it.

Right to Restrict

Ask us to pause processing of your data in certain circumstances.

Data Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing of your data for marketing or profiling purposes.

Krikya app will respond to all data rights requests within 7 business days. In complex cases, we may require up to 30 days. We will always acknowledge receipt of your request promptly and keep you informed of progress.

9

Children's Privacy

Krikya app is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data to krikya app, we will immediately close the account and delete all associated data.

If you are a parent or guardian and believe your child has registered on krikya app, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.

10

Changes to This Policy

Krikya app may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via the mobile number or email address associated with their account.

The updated policy will be published on this page with a revised effective date. Your continued use of krikya app after the publication of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how krikya app protects your data.

11

Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how krikya app handles your personal information, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live chat: available from your krikya app account dashboard
  • Response time: typically under 5 minutes via live chat, within 24 hours by email

For data deletion requests or formal data rights submissions, please email us with the subject line "Data Rights Request" and include your registered mobile number so we can locate your account quickly.


Play with Confidence on Krikya App

Now you know exactly how krikya app handles your data. Register your account today — your information is safe, your payments are encrypted, and our support team is here 24/7 if you ever have a question.

18+ Only. Please play responsibly. Responsible Gaming